WeLive Project
A new concept of public administration based on citizen co-created mobile urban services
The 2010 edition of the EU eGovernment Benchmark Report states that currently public services are built following an administration-centric approach, driving to a low usage, rather than according to the citizens' need (user-centric approach). Public administrations are facing key socioeconomic challenges such as demographic change, employment, mobility, security, environment and many others. Besides, citizens expectations, in terms of burden reduction, efficiency, and personalization, are growing and will make the take-up of traditional public e-services steadily harder in the following years. Citizens want to transit from being mere consumers of public services to providers of those services, i.e. prosumers of the open government ecosystem.
Public-private partnership and active contribution of citizens are two key instruments to transform the way currently cities and territories are being governed. To turn cities and territories into hubs of welfare, innovation and economic growth (i.e. to give place to Smarter Cities or Territories) not only they have to make a more efficient management of resources but they also have to be aware and reactive to the socio-economic needs and wants of their stakeholders, i.e. their citizens, local businesses and companies.
ICT-enabled Open and Collaborative Government is the recipe to deliver "more from less". Indeed, governments cannot be any longer the single providers of public services. Enpowerment of stakeholders is necessary by incentivizing them to take a more active role. Public-private partnerships have to be catalysed to give place to a more sustainable model of government which also behaves as a economy promotion dynamizer.
The WeLive project is born as a means to address the above challenges. WeLive aims at transforming the current e-government approach followed by most public administrations into we-government where all the stakeholders of public administration, namely citizens, local businesses and companies, are treated as peers (collaborators) and prosumers (providers) instead of the usual customer role associated to them. WeLive will enable also the so called "t-Government" (Transformational Government) by providing stakeholders with the technology tools that enable them to create public value. In addition, WeLive is also thought to embrace l-Government (Lean Government), which aims to do more with less by involving other players, leaving the Government as an orchestrator around enabled platforms. Finally, WeLive fully adopts m-Government, i.e. an extension or evolution of e-government through utilization of mobile technologies for public service delivery. Consequently, WeLive proposes a new concept of e-Government which provides the means, i.e. an environment or platform, analogously to the Web, and leaves others, all the stakeholders in a city or territory, to lead the innovation process and so turn public resource assets into artifacts to nurture economic growth and job creation.
WeLive provides a new open model oriented towards the design, production and deployment of public services based in the collaboration of a quadruple helix, i.e. research organizations, companies, public administrations and citizens. WeLive provides a novel We-Government ecosystem of tools (Live) built on the Open Data, Open Services and Open Innovation paradigms that is easily deployable in different public administrations and which promotes co-innovation and co-creation of personalized public services through public-private partnership and the empowerment of all the stakeholders to actively take part in the value-chain of a municipality or a territory.
More information at http://www.welive.eu